Privacy Policy

Last Updated: January 15, 2025

At NxtgenPort, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you interact with our budget essentials education platform. We believe transparency builds trust, and we want you to understand exactly how your data is handled.

This policy applies to all services provided through nxtgenport.com and reflects our commitment to protecting your personal information in accordance with Indonesian privacy laws and international best practices.

Information We Collect

We collect several types of information to provide and improve our budget education services:

Personal Information You Provide

  • Name and contact details when you register for courses
  • Email address for communication and account management
  • Phone number for course-related notifications
  • Educational background and learning goals
  • Payment information when enrolling in programs
  • Feedback and survey responses

Automatically Collected Information

  • IP address and browser information
  • Pages visited and time spent on our platform
  • Device type and operating system
  • Referral sources and search terms
  • Course progress and completion data

How We Use Your Information

Your information helps us deliver quality budget education and improve our services. Here's how we use your data:

Purpose Data Used
Course delivery and tracking Name, email, progress data
Communication about programs Contact information, preferences
Payment processing Financial details, billing address
Platform improvement Usage data, feedback responses
Customer support Account details, communication history

We never use your personal information for purposes beyond education services without your explicit consent. Marketing communications are always optional and can be stopped anytime.

Data Protection Measures

Protecting your information is our top priority. We implement comprehensive security measures:

Technical Safeguards

All data transmission uses SSL encryption. Our servers employ firewalls, intrusion detection, and regular security updates. Access to your information requires multiple authentication layers.

Administrative Controls

Only authorized staff can access personal data, and only for legitimate business purposes. All team members receive privacy training and sign confidentiality agreements.

Physical Security

Our servers are housed in secure facilities with controlled access, surveillance, and environmental monitoring. Regular backups ensure data availability while maintaining security.

Important: While we implement robust security measures, no system is completely immune to threats. We continuously monitor and improve our security practices to protect your information.

Your Privacy Rights

Under Indonesian privacy regulations, you have specific rights regarding your personal data:

Access Rights

Request copies of all personal data we hold about you. We'll provide this information within 30 days of your request.

Correction Rights

Update or correct any inaccurate personal information in your account or our records.

Deletion Rights

Request deletion of your personal data, subject to legal requirements and legitimate business needs.

Portability Rights

Receive your data in a structured, commonly used format for transfer to another service.

How to Exercise Your Rights

Contact our privacy team at [email protected] with your request. Include your full name, email address, and specific details about your request. We may need to verify your identity before processing requests to protect your information.

Data Retention and Deletion

We retain your information only as long as necessary for providing services and meeting legal obligations:

  • Account Data: Kept while your account is active, plus 3 years after closure
  • Course Records: Maintained for 7 years to support educational credentials
  • Payment Information: Stored for 5 years per Indonesian financial regulations
  • Marketing Data: Deleted immediately upon unsubscribe request
  • Support Communications: Retained for 2 years for service improvement

When retention periods expire, we securely delete or anonymize your data. Some information may be kept longer if required by law or for legitimate business purposes like fraud prevention.

Third-Party Services

We work with carefully selected partners to deliver our education services. These partnerships are governed by strict data protection agreements:

Service Providers

Payment processors, email services, and hosting providers may access your data solely to support our platform. All partners meet international privacy standards and sign comprehensive data protection agreements.

Analytics Services

We use analytics tools to understand how our platform is used and improve the learning experience. These services collect anonymized usage data and cannot identify individual users.

We never sell your personal information to third parties. Any data sharing is limited to what's necessary for service delivery and always protected by contractual privacy obligations.

International Data Transfers

Some of our service providers operate outside Indonesia. When we transfer your data internationally, we ensure adequate protection through:

  • Standard contractual clauses approved by privacy authorities
  • Certification under recognized privacy frameworks
  • Additional technical and organizational safeguards
  • Regular audits of international partners' privacy practices

These measures ensure your data receives the same level of protection regardless of where it's processed.

Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalized content:

Essential Cookies

Required for basic website functionality, including login sessions, shopping cart contents, and security features. These cannot be disabled without affecting site performance.

Analytics Cookies

Help us understand how visitors use our site to improve navigation and content. These collect anonymized information about page views, time spent, and user paths through the platform.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit some website features but won't prevent access to educational content.

Children's Privacy

Our services are designed for adults and we don't knowingly collect information from children under 16. If you're under 16, please have a parent or guardian review this policy and assist with any account creation.

If we discover we've collected information from a child under 16 without proper consent, we'll delete it immediately. Parents who believe their child has provided information to us can contact our privacy team for assistance.

Policy Updates

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. When we make significant changes:

  • We'll notify you by email at least 30 days before changes take effect
  • The updated policy will be posted on our website with a new effective date
  • We'll highlight key changes in our notification
  • Your continued use of our services indicates acceptance of updates

For minor updates that don't affect how we use your data, we'll update the policy and post a notice on our website.

Privacy Questions?

We're here to help with any privacy concerns or questions about how we handle your information.

Email: [email protected]

Phone: +6281370950813

Address: Jl. Raya Patokpicis, Klakah, Patokpicis, Kec. Wajak, Kabupaten Malang, Jawa Timur 65173, Indonesia

Our privacy team typically responds to inquiries within 48 hours and will work with you to address any concerns about your personal data.